QuickBooks Installation Error 1335 – How to Fix It Easily

QuickBooks has become the go-to accounting software for businesses seeking efficient financial management. Despite its robustness, users occasionally encounter technical issues that interrupt their workflow. One such critical installation-related error is QuickBooks Error 1335. If you’ve encountered this error, you’re not alone—and thankfully, this guide will walk you through everything you need to know to resolve it.

If you prefer direct assistance, you can call QuickBooks Support at 1-888-394-9046 for expert help.

What is QuickBooks Error 1335?

QuickBooks Error 1335 occurs when a user attempts to install or update QuickBooks Desktop and the setup process is unable to access a required cabinet (.cab) file. This error typically reads:

Error 1335: The cabinet file [data1.cab] required for this installation is corrupt and cannot be used.

You may also see:

Error 1335: The cabinet file [filename.cab] required for this installation is invalid.

This error often results in a failed installation or an abrupt interruption of the update process.

Common Causes of QuickBooks Error 1335

To effectively fix Error 1335, it's important to understand what may be triggering it. Here are the most common reasons:

Corrupt Cabinet (.cab) Files: The installation package may have damaged or missing files.
Incomplete or Corrupt Installation Files: If your installer is incomplete or corrupt, it could cause this error.
Insufficient System Resources: Lack of RAM or disk space can interrupt the installation process.
Antivirus/Firewall Conflicts: Security software might block or interfere with the installation files.
Damaged Microsoft .NET Framework or Microsoft Installer: QuickBooks depends on these components to install and run.

Symptoms of QuickBooks Error 1335

Recognizing the symptoms helps ensure you're diagnosing the problem correctly. Common signs include:

Installation freezes or crashes.
Windows becomes unresponsive.
Frequent pop-ups showing Error 1335.
System slowdown during installation or updates.

Precaution Before Troubleshooting

Before diving into solutions, consider the following precautions:

Backup Your Company File: Always create a backup to avoid data loss.
Log in as Administrator: Ensure you’re using an account with admin rights.
Check System Requirements: Verify your PC meets QuickBooks system requirements.

If you’re unsure how to proceed, call QuickBooks Installation Support at 1-888-394-9046.

Step-by-Step Solutions to Fix QuickBooks Error 1335

Solution 1: Use a Fresh Copy of the Installation File

If the cabinet file is corrupt, your best option might be reinstalling QuickBooks using a new download.

Steps:

Uninstall QuickBooks Desktop from your system.
Install QuickBooks using the new installer.

Tip: Save the file in a location with enough disk space and ensure the download completes fully without interruption.

Solution 2: Clean Out the Temporary Files

Corrupt temporary files can interfere with the installation process.

Steps:

Press Windows + R, type %temp%, and press Enter.
Select all files by pressing Ctrl + A and delete them.
Restart your computer and attempt the installation again.

Solution 3: Disable Antivirus and Firewall Temporarily

Antivirus or firewall programs may block the installation process.

Steps:

Temporarily disable your antivirus and firewall software.
Run the QuickBooks installation again.
Re-enable security software after installation is complete.

Warning: Disconnect from the internet while the firewall is disabled to avoid security risks.

Solution 4: Run QuickBooks Install Diagnostic Tool

Intuit’s QuickBooks Install Diagnostic Tool can automatically detect and fix installation errors.

Steps:

Download the QuickBooks Tool Hub from Intuit's official site.
Open the Tool Hub and go to the Installation Issues tab.
Click on QuickBooks Install Diagnostic Tool and let it run.
Restart your PC after the tool completes.

This tool also fixes errors related to .NET Framework, MSXML, and C++ components used by QuickBooks.

Solution 5: Update Windows Operating System

Outdated Windows components can cause installation issues.

Steps:

Go to Settings > Update & Security > Windows Update.
Click on Check for Updates.
Install any pending updates and restart your system.
Try installing QuickBooks again.

Solution 6: Use Selective Startup Mode

Selective Startup mode prevents other applications from interfering with the installation process.

Steps:

Press Windows + R, type msconfig, and press Enter.
In the General tab, select Selective Startup and uncheck Load startup items.
Click on the Services tab, check Hide all Microsoft services, then click Disable all.
Click Apply and OK, then restart your system.
Run the QuickBooks installer.
After installation, return to normal startup mode using the same steps.

Solution 7: Manually Repair or Reinstall Microsoft Components

Damaged Microsoft .NET Framework or MSXML components may need to be repaired or reinstalled.

Repair .NET Framework:

Open Control Panel > Programs and Features.
Find Microsoft .NET Framework, right-click, and choose Repair.
Follow the on-screen instructions and restart your PC.

Reinstall MSXML:

Download the MSXML installer from Microsoft's website.
Uninstall the current version and reinstall using the fresh file.

Solution 8: Contact QuickBooks Support

If none of the above solutions work or you’re uncomfortable with these technical steps, don’t worry—help is just a call away. Contact QuickBooks Support at 1-888-394-9046 for real-time guidance and resolution.

Our certified QuickBooks experts can remotely diagnose and fix Error 1335, ensuring your installation is completed smoothly and efficiently.

Pro Tips to Prevent QuickBooks Error 1335 in the Future

Always download QuickBooks from the official website.
Regularly update Windows and QuickBooks.
Install antivirus exceptions for QuickBooks files.
Ensure system meets QuickBooks' hardware and software requirements.
Create system restore points before major installations.

Frequently Asked Questions (FAQs)

Q1: Can I continue using QuickBooks if Error 1335 appears?

No. This error typically prevents installation or updating. You must resolve it before using or upgrading QuickBooks.

Q2: Is QuickBooks Error 1335 a virus or malware?

No. It’s a system or installation file-related issue, not a malware alert. However, antivirus software can sometimes trigger the error.

Q3: Will reinstalling QuickBooks erase my data?

No. Reinstalling QuickBooks won’t delete your company files. Still, it’s advisable to create a backup before reinstalling.

Q4: Can I fix Error 1335 without technical skills?

Yes, some solutions like downloading a fresh installer or running diagnostic tools are user-friendly. For complex steps, contacting 1-888-394-9046 is recommended.

Conclusion

QuickBooks Error 1335 can be a frustrating obstacle during installation or update processes. Whether it's due to a corrupt cabinet file, insufficient system resources, or conflicts with antivirus software, resolving it requires a structured approach. This guide outlined multiple solutions, from using a clean installer to tweaking your system settings.

If you find the process overwhelming or prefer expert assistance, don’t hesitate to call QuickBooks Support at 1-888-394-9046. Our professionals are available to provide swift, accurate, and friendly help to get your QuickBooks back on track.